General Inquiries & FAQ
HOW DO I START A CUSTOM UPHOLSTERY PROJECT?
The process begins with a quote request. Simply upload photos of your piece and provide a brief description of your vision. Our team will review the potential and provide an artisanal proposal including fabric options and estimated timelines.
WHAT IS THE TURNAROUND TIME FOR CUSTOM FURNISHINGS?
Timelines vary based on the complexity of the project and fabric availability. Generally, bespoke upholstery projects are completed within 4 to 8 weeks. We curate each piece with meticulous care to ensure the highest artisanal quality.
DO YOU OFFER ON-SITE CONSULTATIONS IN SOUTH FLORIDA?
Yes, we offer professional consultations across Miami and the greater South Florida area. Our experts can visit your space to help select fabrics from the Pillow Bar or discuss furnishing integrations that reflect your unique style.
CAN I PROVIDE MY OWN FABRIC FOR UPHOLSTERY?
While we strongly recommend selecting from our curated Zoraya Home Collection – designed specifically for durability and luxury – we do accept COM (Customer's Own Material) pending a quality review by our master artisans.
White-Glove Delivery & Artisanal Logistics
We treat every piece with the same care as our artisans. Our dedicated logistics team ensures your custom upholstery and curated furnishings arrive with seamless, white-glove precision across South Florida and beyond.
